897bd Terms and Conditions

Introduction and Applicability

These Terms and Conditions ("Terms") apply to the use of the 897bd platform ("Platform"). Any user ("Member") who accesses the 897bd website or creates an account will be considered to have fully accepted these Terms. If you do not agree with any part of these Terms, please refrain from using the Platform.

897bd operates as a secure and reliable online gaming platform. We follow SSL encryption and fair play principles, and we are committed to ensuring a transparent and fair gaming environment for our members.

These Terms have been prepared in accordance with the laws and regulations of Bangladesh, and 897bd reserves the right to make amendments at any time. Any changes will be published on the Platform, and continued use after such changes will be considered acceptance of the updated Terms.

Eligibility and Age Limit

To participate on the 897bd platform, each member must meet the following eligibility requirements:

• You must be at least 21 years of age. 21+
• You must have valid and active personal information (name, date of birth, identity document).
• You may only operate one account at a time.
• You must be mentally sound and have full legal capacity.
• You are using the platform voluntarily and of your own free will, and you are not representing any third party.

If any member creates an account using false information or violates the age limit, that account will be immediately closed and the associated funds may be forfeited.

Account Registration and Management

3.1 Registration Process

It is mandatory to provide accurate and complete personal information when creating an account on the 897bd platform. The name, date of birth, and mobile number provided at registration will be used for identity verification later. Providing false or misleading information will be considered a violation of the Terms.

3.2 One Member, One Account

Each individual may operate only one account. If multiple accounts are found under the same person's name, all accounts will be closed and any accumulated bonuses will be forfeited. If multiple members of the same household use one device or network, 897bd should be informed.

3.3 Account Security

It is your responsibility to keep your account password and login details completely confidential. If you notice any unauthorized access or suspicious activity, contact [email protected] immediately. Allowing third parties to use your account is strictly prohibited.

3.4 Identity Verification (KYC)

897bd may at any time request a copy of a National Identity Card (NID), passport, or other valid document to verify a member's identity. 897bd reserves the right to hold withdrawals until verification is complete. This process is carried out to ensure the member's security.

Deposit and Withdrawal Policy

4.1 Accepted Payment Methods

897bd currently supports transactions through the most popular mobile financial services in Bangladesh. Accepted methods are:

• bKash — Bangladesh's leading mobile banking service
• Nagad — Digital financial service of Bangladesh Post Office
• Rocket — Mobile wallet service of Dutch-Bangla Bank
• Upay — Mobile payment platform of United Commercial Bank

4.2 Deposit Limits

The minimum deposit amount across all payment methods is ৳200. The maximum deposit limit may vary depending on the payment method and the member's account level. Deposits are generally credited to the account instantly.

4.3 Withdrawal Policy

The minimum withdrawal amount across all payment methods is ৳800. Withdrawal requests are generally processed within 15 minutes to 2 hours. Withdrawals can only be made to your registered payment account — transfers to third-party accounts are not permitted.

4.4 Transaction Verification

For unusual or suspicious transactions, 897bd may request additional verification. We monitor all transactions in accordance with international standards for anti-money laundering.

Bonuses and Promotional Offers

5.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳15,000. The bonus amount depending on the deposit is shown in the examples below:

• ৳1,000 deposit → ৳1,200 bonus → Total balance ৳2,200
• ৳26,000 deposit → ৳15,000 bonus (maximum) → Total balance ৳41,000

5.2 Wagering Requirements

Before the welcome bonus becomes withdrawable, you must wager 25 times the bonus amount. Wagering is calculated on the bonus amount only, not on the combined amount of the deposit and bonus. Example: ৳1,200 bonus × 25 = ৳30,000 total wagering required before withdrawal.

5.3 VIP Loyalty Program

897bd offers a four-tier VIP program for regular members:

• Bronze — Weekly cashback up to 0.2%
• Silver — Weekly cashback up to 0.5%
• Gold — Weekly cashback up to 0.8%
• Platinum — Weekly cashback up to 1.0%

Members gradually advance to higher tiers based on their gaming activity. The benefits and terms of each tier are determined by 897bd and the right to make changes is reserved.

5.4 General Bonus Terms

• Bonus offers apply only to members registered on the 897bd platform.
• Two bonuses cannot be active at the same time.
• Bonus funds cannot be withdrawn directly — they become withdrawable only after the wagering requirements have been met.
• Separate terms and conditions may apply to free bets or other promotional offers.
• 897bd reserves the right to modify or cancel any bonus program at any time.

Gaming Rules

6.1 General Game Rules

All games available on the 897bd platform — slots, live casino, fishing games, and sports betting — are each operated under separate operating policies. The specific rules of each game are provided in detail within that game's interface.

6.2 Fair Play and RNG

All digital games on the 897bd platform use Random Number Generator (RNG) technology. This keeps the outcome of every game completely impartial and unpredictable. In general, RTP (Return to Player) indicates the expected percentage that returns to the player over the long term in a game.

6.3 Sports Betting Rules

The sports betting section offers markets for various sports including cricket (BPL, IPL, T20, ICC and more), football, and kabaddi. Markets and odds are governed by the following rules:

• The results of all events will be determined according to the official announcement of the relevant sports authority.
• If an event is postponed or cancelled, the associated market will be void and stakes will be refunded.
• Odds may change at any time before an event begins.
• If odds change after a bet has been accepted, the odds at the time of acceptance will apply.

6.4 Technical Errors

If a game is incomplete or an incorrect result is displayed due to a server or software error, 897bd reserves the right to void that round. Stakes for incomplete games due to technical errors will be refunded.

Code of Conduct and Prohibited Activities

The following activities are strictly prohibited on the 897bd platform and, if detected, may result in immediate account closure and forfeiture of funds:

• Creating or operating an account using fraudulent information.
• Attempting to gain bonus benefits by using multiple accounts.
• Using bots, automated software, or any unauthorized technology.
• Coordinating bets with other members (collusion).
• Attempting to infiltrate or hack the game system or software.
• Operating an account on behalf of a third party.
• Using the platform for money laundering or illegal activities.
• Copying or distributing website content without authorization.

Privacy and Data Protection

897bd stores members' personal information with the highest level of care. Our SSL encryption technology keeps user data secure.

8.1 Data Collection and Use

Information provided at registration (name, contact details, payment information) is used solely for account management, identity verification, and customer service purposes. For more details, please read our Privacy Policy.

8.2 Sharing Data with Third Parties

Members' personal information will not be shared with third parties without their consent, except in the following cases:

• As required by legal obligations or court orders.
• At the request of regulatory authorities related to anti-money laundering.
• With applicable financial service providers for payment processing.

Responsible Gaming Policy

897bd believes that gaming is a form of entertainment, not a means of solving problems. We place the highest importance on the well-being and financial security of our members.

9.1 Voluntary Limit Setting

Members can set daily, weekly, or monthly deposit limits in their account settings. Once a limit is applied, it takes effect immediately; increasing a limit requires waiting for a set period.

9.2 Self-Exclusion

Any member can contact [email protected] to request self-exclusion from the platform for a set period or permanently. No marketing communications will be sent while self-exclusion is active.

For more information and support on responsible gaming, please visit our Responsible Gaming page.

Account Closure & Suspension

10.1 Closure by Member

Any member may close their account by sending a written request to [email protected]. Any ongoing bonus wagering requirements that have not been met at the time of closure will be considered unfulfilled and the bonus will be cancelled. Available real money will be returned in accordance with the applicable rules.

10.2 Suspension by 897bd

897bd may temporarily or permanently close an account for any of the following reasons:

• Serious breach of the Terms and Conditions.
• Failure to verify identity or provision of false information.
• Suspicious or fraudulent activity.
• Legal or regulatory reasons.
• At the member's own request (self-exclusion).

Limitation of Liability

The following limitations apply to the use of the 897bd platform:

• 897bd is not responsible for any financial losses arising from a user's gaming.
• 897bd does not accept liability for losses caused by internet disconnection or faults with the user's device.
• 897bd bears limited liability for issues arising from technical faults of third-party game providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Microgaming, Ezugi, etc.).
• 897bd is not liable for service interruptions caused by unforeseen circumstances (force majeure) such as natural disasters, cyberattacks, or infrastructure failures.

However, 897bd is committed to ensuring fair treatment of its members at all times and is willing to provide reasonable compensation in the event of technical faults.

Dispute Resolution Process

12.1 Filing a Complaint

If a member is dissatisfied with a game result, a payment, or account management, the process for filing a complaint is as follows:

• First, submit your complaint with full details via 897bd live chat or to [email protected].
• Include the game name, date, time, amount, and a description of the issue in your complaint.
• 897bd will review the complaint and communicate a resolution.

12.2 Resolution Timeframe

General complaints are resolved as quickly as possible after receipt. Complex disputes may require additional time to investigate, and the member will be kept informed throughout.

12.3 Final Decision

Once the investigation is complete, the decision of 897bd will be considered final. However, if the member wishes, they may approach the relevant authority for further steps.